Ordering

Once you have added an item to your shopping cart, you can start the checkout process by clicking the "CHECKOUT" button. You can also choose to continue shopping on the site and once you're ready to checkout, click on "CHECKOUT" from the mini shopping cart at the top right of your screen.

You will receive an order confirmation email shortly after you complete the checkout process. Be sure to scan your junk mail folder just in case it didn't make it into your inbox. If it's been 48 hours and still no email confirmation in sight, chat with us and we'll figure it all out for you.

Yes, you can cancel the order fully or partially before it is shipped. To check the status whether your order has been shipped or not, click on the "Track My Order" link from footer, and then on the link to the specific order, which will indicate the shipping status of each merchandise in your order. However, additions to an order, or changes to the merchandise ordered, are not possible.

Typically, all Kuwait deliveries are completed within 3-4 days. Once we receive your order we make all attempts to deliver within the committed time.

Note: check your inbox, we send emails with information about your order status.

Did you verify our website for a similar style? We constantly have new arrivals. Please send us email at aldome@apparel-group.com and one of our associate will gladly help you find something you'll like.

Promo codes can be applied at checkout. Simply click on Promo Code box situated to the left of the total breakdown and enter your code. Can't seem to be able to enter it? Our agents will gladly assist you. Please email us at aldome@apparel-group.com

If you've received this error message after you remitted your payment information, be sure to double check that your billing address appears exactly as it does on your credit/debit card statement. If you still get an error message, make sure that there are no pop-ups being blocked, which may be necessary to complete the order. Neither are the issues? Please send us email at aldome@apparel-group.com and one of our associate will gladly help you.

We want you to be fully satisfied with every purchase you make from ALDO. Visit our Return Policy section for more details.

Please send us email at aldome@apparel-group.com and one of our associate will gladly help you to correct your address before your order ships.

Right now, we don't offer this service. However, be sure to subscribe to our newsletter for the latest news and arrivals.

At Aldo, we are proud to offer exclusive products. Our items are available in limited quantities. Get them before they're gone!

If you purchased something at one of our stores, price adjustments may be applied with the original receipt on regular priced items bought in store only, within 7 days of the original purchase. Not applicable on items purchased on promotion. There is no price adjustment on online purchases.

We need a little time to locate the merchandise, pack it and ship it to you.

Cookies are little bits of information that websites store on your computer when you visit them. A website might use a cookie to store the fact that you've logged in or visited before; that way when you return, you won't need to log in again. Enabling cookies on your browser is not essential.

Yes, we implement a variety of security measures to maintain the safety of your personal information.